What if something is wrong with the equipment I purchased?

When conducting an auction with thousands of lots in a compressed timeframe, it is impractical for BIDFTA.com to verify, validate, and warrant the equipment we sell for our clients. As a result, equipment offered through a FTA auction is sold on an "as is", "where is", "as available" basis "with all faults" and without representations or warranties of any kind whatsoever, express or implied, including fitness for a particular purpose, unless specifically stated otherwise. If a warranty is offered, it will be stated in the sale's terms and conditions.

For this reason, your pre-sale inspection is critical and you should perform whatever due diligence you believe is necessary prior to participating in an auction. Previewing, inspecting, and testing the equipment you intend to purchase BEFORE you bid on it can save you inconveniences.

Once you are a successful bidder, you are obligated to complete your purchase of the subject equipment by paying in full and removing the goods within the specified time.

During checkout, when items are picked-up at the dock, you or your Authorized Agent should physically inspect the equipment to confirm that it is what you purchased.

If you are using an Authorized Agent, take the time to explain to them what you expect, what they should look for, and to call you if there are any questions about the equipment.

You or your agent will be expected to sign the auction invoice acknowledging receipt of all purchases, and all goods sold are AS IS, WHERE IS, WITH ALL FAULTS.

If the equipment is not as expected, please speak to the Project Manager of the sale. (S)he can help to resolve any issues.

Please remember, positively no refunds or credits for shortages or claims will be considered after the goods have left the premises.