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Frequently Asked Questions
Why do you require a credit card to register and bid?
We want to ensure that all our bidders are valid, qualified bidders. In this way, we assure all bidders that every bidder has met the same conditions to be able to bid in our auctions. Whenever you place a bid in an auction, your card will be pre-authorized for $1.00 to ensure the card you are using is valid. THIS WILL NOT POST TO YOUR ACCOUNT. The $1.00 charge will show up as pending and will drop off your account as soon as the auction ends.
Can I look at the items before I bid?
Each auction will have information regarding where the items are located and a scheduled preview time. If there is a specified preview time, you may preview auction items only during this time, no exceptions.
Do you ship items?
Yes! Fast Track Auctions offers shipping on auctions that are noted "Shipping Is Available From This Location.". It is the bidder's responsibility to make any shipping arrangements if shipping is needed. However, Fast Track will assist buyer with shipping solutions when the auction is notated to have shipping. Please note that shipping is ONLY available if the particular auction advertises it.
How long do I have to pay for my items?
Unless stated otherwise in a specific auction's terms, all auction purchases must be paid for by specified removal date. Any purchases not paid for in full by end of specified removal may be charged to the credit card on file for your bidder number, and/or be considered abandoned and resold at the discretion of Owner/Seller or Fast Track Auction.
How long do I have to pick up my items?
The date by which all merchandise must be removed from the premises is posted on an auction-by-auction basis, on the specific auction page's terms and details. These dates vary from auction to auction, so it's important to check the removal dates before bidding.
What are bid increments?
A bid increment is the minimum amount required to raise the bid. For example, if the current bid on an item is $100, you must bid at least $110 to raise the bid. Bid increments are set at $2.50, $5.00, $10.00, $50.00, and $100.00. You may not bid in increments smaller than the set bid increment for an item.
What if I change my mind after bidding?
By bidding on an item you are creating a contract that is enforceable in a court of law. Fast Track Auction will pursue all legal remedies required to enforce this contract. The terms of usage prevent retraction of a bid once it has been made. If you are unsure about an item, DO NOT BID - no bids will be retracted.
Do I have to pay sales tax?
Most States require us to collect sales tax for all applicable sales. If you believe you are entitled to an exemption from sales tax, please complete the appropriate form and fax it to our office prior to bidding. If you do not fill out a form and submit it prior to the end of the auction, you will be charged sales tax and it will be your responsibility to apply to the state for a tax refund.
How does the Auto-Extend feature work?
If an item receives a bid in the last 3 minutes, the ending time for that auction will automatically be extended by 3 minutes. Once three minutes have passed without any bidding, the item will close.
How will I know if I am the high bidder?
You will receive an invoice by e-mail after the auction closes.
How do I pay?
We accept Cash, Visa, Master Card, Discover, American Express, Certified Bank Checks and Paypal at our Fast Track locations. For off-site locations, your credit card on file is charged automatically at the end of the auction unless otherwise stated, and you will not receive your invoice until the credit card charge has been applied.
When Do I Pay?
For auctions located at our Fast Track warehouses, you pay when you pick-up on the scheduled removal dates. If you do not pick up on the scheduled removal dates, your card on file will be charged following the specified removal dates. If you are bidding in an auction that is off-site and noted to be 'Credit Cards on File Will Be Charged Automatically,' your credit card on file will be charged automatically at the end of the auction.